Presentation glitches, technical and otherwiseA few weeks ago, I suffered through what was likely the most painful morning of my professional life. A couple of consultants, retained by a colleague and me, were floundering their way through a positively dreadful presentation. Picture 25 senior and mid-level executives, watching a very smart, but poorly prepared, dude waving his hands about, knocking over water bottles, and putting the crowd through a mix of boredom and confusion.
The poor guy didn't know how to use the slide changer remote thingie and didn't realize that he was flipping through a million slides a minute as he spoke. When he somehow managed to open his email application for the audience, one of my colleagues denounced loudly, "You have to stop doing that right now. Give me the remote."
Shortly thereafter, I started wondering how I might piece together a career after that workshop. "It's going to be fine...I'll just go have my baby and people will have forgotten about this by the time my mat leave ends. If they haven't forgotten, I'll just go work somewhere else. Surely I can find a job faster than this story can travel through Toronto's corporate urban mythology."
At one point, our chief legal counsel passed me a note that read, "Is this going to pick up or can I leave?". The page now hangs on my office bulletin board, reminding me to prepare and then prepare some more.
Looking back, what went wrong? Firstly, I didn't vet the consultant's final presentation. They had shown me drafts, but things changed a lot in the days leading up to the big show. In addition, I trusted the experts to know my organization well enough to run a productive workshop. Clearly, they didn't and I should have imposed more structure around the time. Next time, I'll be the high-maintenance, know-it-all client that I used to hate. And I won't think twice about pulling the plug when a workshop has gone off the rails.
It turns out that even the presentation pros have trouble once in a while. During the TED conference this week, the BBC left a hundreds of people waiting through technical difficulties. Fortunately for the audience,
actor-comedian Robin Williams was on hand to entertain the crowd. Now that's 10 minutes of video footage I'd like to see on the TED website.